Tracked
Coaching Feature

Client Messaging

Message your clients in real-time. Instant delivery, typing indicators, read receipts, and emoji reactions—all the features you expect from a modern messaging experience.

Real-time messaging in the Tracked app
Real-time message delivery between coach and client

Instant Message Delivery

Messages arrive in real-time via WebSocket connection. No refreshing, no waiting—just instant communication with your clients.

  • Real-time WebSocket messaging
  • Automatic reconnection if disconnected
  • Works on mobile and web dashboard
  • Messages queued offline, sent when reconnected
Typing indicator and online status

Typing and Presence Indicators

See when clients are typing and whether they're online. Know exactly when your message has been delivered and read.

  • Live typing indicators with animated dots
  • Online, offline, and away status
  • Delivery confirmation (single check)
  • Read receipts (double blue check)

Rich Message Features

More than just text. React to messages with emojis, send images and files, and keep conversations organized.

  • Emoji reactions on any message
  • Image and file attachments
  • Reply to specific messages
  • Conversation search and history
Push notification for new message

Push Notifications

Never miss a client message. Get push notifications on your phone and badge counts that keep you in the loop.

  • Instant push notifications
  • Separate channels for direct and group messages
  • Unread badge counts
  • Notification settings per conversation

WhatsApp Business

Connect your WhatsApp Business account and reach clients in the app they already check. Their replies land in your Tracked inbox, so the whole conversation stays in one thread.

  • Send approved WhatsApp reminders for check-ins, ready programs or feedback, and coaching calls
  • Client replies arrive in Tracked, and you can answer from the dashboard while WhatsApp's 24-hour reply window is open
  • Send a pending check-in as a form clients fill in without leaving WhatsApp
  • An AI copilot summarizes WhatsApp updates, flags possible concerns, and drafts replies and tasks for you to review
  • Only clients who agreed to WhatsApp messages receive them, and replying STOP opts them out

Works Everywhere

Message clients from the mobile app or web dashboard. Your conversations sync across all devices so you can coach from anywhere.

Ready to connect with clients?

Start coaching with Tracked and communicate with your clients in real-time.